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Knowledge Base

Frequently Asked Questions

Answers to common questions about World Cup Hub.

01

Is World Cup Hub licensed and regulated?

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Yes, we hold a licence from the Malta Gaming Authority (MGA) and are also registered with the UK Gambling Commission, ensuring compliance with strict consumer‑protection and anti‑money‑laundering standards. Our licence numbers are displayed in the site footer. Players must be of legal gambling age in their jurisdiction.

02

What types of bets can I place on World Cup Hub?

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We offer pre‑match and live betting on all 2026 World Cup matches, including match‑winner, over/under goals, handicap, correct‑score, first‑goal‑scorer, and accumulator bets. All markets are priced using real‑time odds that update as the game progresses. Live betting closes when the match ends or is suspended.

03

How does the welcome bonus work and what are the wagering requirements?

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New customers receive a 100% match bonus up to $200 on their first deposit. The bonus is credited automatically and must be turned over 30 times (30×) on sports bets with minimum odds of 1.50 before withdrawal. The bonus expires after 14 days if the wagering requirement is not met.

04

What payment methods are accepted for deposits and withdrawals?

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Deposits can be made via Visa, Mastercard, PayPal, Skrill, Neteller, and direct bank transfer. Cryptocurrencies such as Bitcoin, Ethereum, and USDT are also accepted with no minimum. Withdrawals to e‑wallets usually process within 24 hours; card and bank transfers take 3–5 business days.

05

How can I verify my account and why is it required?

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Account verification is required to comply with KYC (Know Your Customer) regulations and to prevent underage gambling. You’ll need to upload a government‑issued ID and a proof of address (e.g., utility bill) in the “My Account → Verification” section. Most verifications are completed within a few hours, but may take up to 24 hours during high demand.

06

What should I do if a match is postponed or cancelled after I have placed a bet?

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If a match is postponed before kick‑off, the bet remains valid until the match is rescheduled within the same tournament window (usually 48 hours). If the match is cancelled, the stake is refunded as a cash‑out. For in‑play bets that are voided mid‑game due to technical issues, the bet is settled at the odds that were current at the time of interruption.